Title :
User interfaces for workflow systems: designing for end-user tailorability
Author :
Tay, Aaron ; Cockburn, Andy
Author_Institution :
Dept. of Comput. Sci., Canterbury Univ., Christchurch, New Zealand
Abstract :
Workflow technology has been referred to as a `technology for the nineties´, and many commercial workflow systems are being released. Our research reviews workflow technology and its theoretical foundations, focusing on the barriers to workflow success, particularly the problems of workflow tailorability. The user interface requirements for workflow systems are examined using task-centred system design. A user interface for workflow specification, AWE, supports our investigations
Keywords :
business data processing; office automation; task analysis; user centred design; user interfaces; AWE; end-user tailorability; research; system design; task-centred system design; user interfaces; workflow specification; workflow systems; workflow tailorability; Collaborative work; Computer science; Connectors; Consumer electronics; Displays; Monitoring; Prototypes; Tellurium; User interfaces;
Conference_Titel :
Computer-Human Interaction, 1996. Proceedings., Sixth Australian Conference on
Conference_Location :
Hamilton
Print_ISBN :
0-8186-7525-X
DOI :
10.1109/OZCHI.1996.560025
