Title :
X-Gov Planning: How to Apply Cross Media to Government Services
Author :
Filgueiras, Lucia V L ; Correa, Danilo O. ; Neto, João S Oliveira ; Facis, Renato P.
Author_Institution :
Univ. of Sao Paulo, Sao Paulo
Abstract :
This paper presents a process to plan for application of cross media concepts to a government service. X-gov is defined as the orchestration of several media to deliver an e-government service. X-gov has the potential to increase access and enhance interactivity between citizens and government institutions. In order to keep government applications consistent, we propose in this paper a process to map media support to government services. The paper also reports on a case study of x-gov in an affordable housing program.
Keywords :
government data processing; X-gov planning; e-government service; Cognitive science; Communication channels; Computer industry; Consumer electronics; Electronic government; Internet; Mobile communication; Pressing; Process planning; TV; cross media; e-government; media planning; x-gov;
Conference_Titel :
Digital Society, 2008 Second International Conference on the
Conference_Location :
Sainte Luce
Print_ISBN :
978-0-7695-3087-1
DOI :
10.1109/ICDS.2008.29
