The bridge of expectations-the corporate grading system can help companies deliver first rate services to the client while enhancing employee satisfaction

There are a series of expectations inherently built into the successful completion of a program or a project: the client´s expectations for the delivery of services, the company´s expectations of its employees´ performance, and the expectations of the employees themselves for reward and recognition. It is suggested that a bridge of expectations to interface these success factors is a key ingredient to effective project management. A grading structure with four discrete levels, from entry level to expert, and covering every discipline required by its projects is described. The individual´s accomplishments are verified through structured interviews and reference checks designed to respond to specific questions that have been developed. On-the-job training and experience allow individuals to advance themselves through a reclassification process to avail themselves of promotion