Title :
Personalized Service Provision in a Context-Aware Shopping Environment
Author :
Chang, Chin-Chih ; Hsu, Shih-Tsung
Author_Institution :
Dept. of Comput. Sci. & Inf. Eng., Chung Hua Univ., Hsinchu, Taiwan
Abstract :
With the advance and pervasion of mobile devices and fast growth of high speed Internet connections, our life is inevitable to be changed. These devices are combined with sensors such as Radio Frequency Identification (RFID) operating on wireless infrastructure to form a wireless sensor networks (WSN) which could facilitate our life in many ways. We would expect a shopping experience in which customers use their mobile device to query and select products, locate items in store, and then check out. In addition, each customer would prefer to receive the customized services according to the surrounding condition. In this paper, we adopt RFID technology, personalized recommendation strategy, and Web services to develop a context-aware shopping environment in which personalized services are provided. The experiment results show the system is useful and could enhance customers´ shopping experience.
Keywords :
customer services; radiofrequency identification; ubiquitous computing; wireless sensor networks; Internet connection; RFID technology; WSN; Web services; context aware shopping environment; customer shopping experience; customized service; mobile device; personalized recommendation strategy; personalized service provision; radio frequency identification; wireless infrastructure; wireless sensor networks; Business; Cloud computing; Context; Merchandise; Radiofrequency identification; Service oriented architecture; Context-awareness; RFID; Recommender system; Service computing; Ubiquitous Commerce; Web services;
Conference_Titel :
Computational Intelligence, Communication Systems and Networks (CICSyN), 2012 Fourth International Conference on
Conference_Location :
Phuket
Print_ISBN :
978-1-4673-2640-7
DOI :
10.1109/CICSyN.2012.29