A Blueprint for Building IT Workforce Empowerment Program Based PCMM Level 3 (People Capability Maturity Model)

Although human capital is one of many factors affecting the quality of different industries, human capital is considered the most essential factor in the quality of software industry. Considering that software development is a pure intellectual activity, the quality of workforce potentially affects the quality of the final product. This paper tries to identify the need for workforce empowerment process, efforts and approaches implemented by some companies to empower IT workforce. Provides overview on IT workforce empowerment standards, provides blueprint on how to implement workforce empowerment framework.