Title :
IP telephony shifts from unified communications to social media
Author_Institution :
Infrastruct. service, Capgemini Nederland BV, Utrecht, Netherlands
fDate :
Aug. 31 2011-Sept. 3 2011
Abstract :
Since 2000 companies have been implementing IP telephony. Unified communications was the next step, flowed by Video-conferencing. In 2009 positioning and location based services were added to mobile devices. Today we are moving to social media systems. Workgroups need to share information and benefit from this new technology. In the upcoming years even more more video will be used. Telcos should prepare for loss of revenue on current support contacts, but there is potential revenue from high speed SIP links, hosted IP-PBXes, social media systems and mass storage systems.
Keywords :
Internet telephony; mobile communication; multimedia communication; signalling protocols; social networking (online); teleconferencing; video communication; IP telephony; SIP links; hosted IP-PBXes; location based services; mass storage systems; mobile devices; positioning based services; social media systems; unified communications; video-conferencing; Companies; IP networks; Instant messaging; Media; Mobile handsets; Telephony; Enterprice Social media systems; IP telephony; Unified Communications; location based service; new way of working;
Conference_Titel :
FITCE Congress (FITCE), 2011 50th
Conference_Location :
Palermo
Print_ISBN :
978-1-4577-1208-1
DOI :
10.1109/FITCE.2011.6133429
