Title :
Quality software: a never ending circle
Author :
Ephrath, Peggy Harbin
Author_Institution :
Bell Commun. Res. Inc., Piscataway, NJ, USA
Abstract :
Impressions and recommendations based on experience with a unique implementation of the quality circle concept are presented. Included are a discussion of how quality circles work and guidelines for implementing a quality circle program
Keywords :
manufacturing data processing; production control; quality control; QC; implementation guidelines; manufacture computing; production control; quality circle program; quality control; Asia; Customer satisfaction; Data analysis; Executive Committee; History; Innovation management; Quality management; Resource management; Software quality; South America;
Conference_Titel :
Systems, Man and Cybernetics, 1990. Conference Proceedings., IEEE International Conference on
Conference_Location :
Los Angeles, CA
Print_ISBN :
0-87942-597-0
DOI :
10.1109/ICSMC.1990.142250