An Integration Management System for Managing Business Continuity, Records and Knowledge

Developing an integration management system for business continuity, records and knowledge (IMS of BRK) is beneficial to the collaboration, optimization and innovation of business continuity management system (BCMS), records management system (RMS) and knowledge management system (KMS) for organization. Comprehensive research and development requirements along with a cogent framework, however, have not been proposed for integrating three of them, which were proposed independently. Based on situational analysis of cross boundaries integration feasibilities in terms of common understandings, general principles and best practice frameworks from relevant national and international standards, this paper proposes integration thinking to combine the advantages of the three paradigms to sustainable competitive advantages; supported by international best practices, the authors propose an integration route covering five levels of integration framework, two integration approaches and three integration controls for dynamic accumulation, sharing and exchange of evidence, memory and knowledge in digital world and global competition.