Title :
A study on the role of supervisor´s personal values in abusive supervision: Evidence from retail organizations
Author_Institution :
School of Business Administration, South China University of Technology, China
Abstract :
Abusive supervision is not scares in Chinese service industries. In this paper, we considered supervisor´s personal values play a key role in predicting perceptions of abusive supervision. We tested our model consisting of 171 supervisor - subordinate dyads from Chinese retail organizations. Specifically, we found that in the retail industry: (1) supervisor´s self-enhancement values were positively associated with subordinate perceptions of abusive supervision; (2) supervisor´s conservation values were negatively associated with subordinate perceptions of abusive supervision; and (3) supervisor perceptions of interactional justice moderated the relationship between supervisor´s self-enhancement values and abusive supervision. Implications for research and practice were discussed.
Keywords :
Educational institutions; Employment; Industries; Lead; Organizations; Psychology; Security; abusive supervision; interactional justice; personal values; retail organizations;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location :
Hong Kong, China
Print_ISBN :
978-1-4673-4434-0
DOI :
10.1109/ICSSSM.2013.6602510