Title :
Shanghai World Expo and queuing service system
Author :
Jifa Gu ; Shanying Xu ; Yong Fang ; Kan Shi ; Bo Wang ; Li Song ; Rong Xie
Author_Institution :
Acad. of Math. & Syst. Sci., China
Abstract :
This paper introduces the queuing problem happened in Shanghai World Expo in 2010. Some new complex factors have added in this network queuing system, some advanced information techniques also had been applied in order to control the queuing service. We will discuss this queuing problem in three aspects: physical, psychological and social. This research is supported by 973 Research program “Studies on the perception and law of social collective behaviors under the hybrid information network” sponsored by Ministry of Science and Technology of China.
Keywords :
exhibitions; queueing theory; social sciences; travel industry; Shanghai World Expo; network queuing system; physical aspect; psychological aspect; queuing service system; social aspect; Educational institutions; Indexes; Information science; Operations research; Petroleum; Psychology; Queueing analysis; Queuing System; Shanghai World Expo;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
978-1-4673-4434-0
DOI :
10.1109/ICSSSM.2013.6602516
