DocumentCode
3090996
Title
Application of sevice sector organization standards for highspeed railway operation and management
Author
Chen Rui-ying ; Xu Yu-de ; Li Hai-feng ; Zhou Yu ; Shi Bo-sheng ; Jin Yong-xiang
Author_Institution
Key Lab. of Road & Traffic Eng., Tongji Univ., Shanghai, China
fYear
2013
fDate
17-19 July 2013
Firstpage
134
Lastpage
137
Abstract
With the development of high-speed railways in China, it is necessary to promote standardization in operation and management to achieve acknowledge of the international society. On the basis of systematic theory and process approach, considering that railway transportation industry belongs to service sector instead of secondary industry, a system is established with the applications of Standard System of Organization in Service Sector. It elaborates the building progress of the standard system and discusses the necessity and significance of establishing high-speed railway operation and management standard system in China.
Keywords
organisational aspects; railways; service industries; standards; transportation; high-speed railway operation; management standard system; railway transportation industry; service sector organization standard; Industries; Maintenance engineering; Organizations; Rail transportation; Standards organizations; high-speed railway; operation and management; organization of service sector Introduction; standard system; standardization;
fLanguage
English
Publisher
ieee
Conference_Titel
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location
Hong Kong
Print_ISBN
978-1-4673-4434-0
Type
conf
DOI
10.1109/ICSSSM.2013.6602559
Filename
6602559
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