DocumentCode :
3093260
Title :
Applying the TOC five-step focusing process in surgical process
Author :
QunRong Ren ; Li Luo ; Chenxi Yang ; JuanJuan Ji ; Renrong Gong
Author_Institution :
Bus. Sch., Sichuan Univ., Chengdu, China
fYear :
2013
fDate :
17-19 July 2013
Firstpage :
228
Lastpage :
231
Abstract :
Theory of Constraints (TOC) is a management philosophy, over the past years, it has been successfully used in a wide variety of the manufacturing sector. Although its application in service organizations is also in development, the TOC applied mainly focus on a certain service organization such as the aviation industry, bank and hotel, other studies in public organizations such as schools, hospitals, government are few. This article based on the review of the application of the TOC five-step focusing process, using the data analysis to identify the system´s constraint and the simulation tools to evaluate the results. Finally, succeed applying the five-step focusing process to surgical process of West China Hospital (WCH), eliminating the constraint in surgical process and shorten the operation time.
Keywords :
data analysis; surgery; TOC five-step focusing process; West China Hospital; aviation industry; bank; data analysis; government; hotel; review; school; surgical process; system constraint identification; theory of constraint; Educational institutions; Focusing; Hospitals; Organizations; Surgery; five-step focusing process; simulation tools; surgical process; theory of constraints;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2013 10th International Conference on
Conference_Location :
Hong Kong
Print_ISBN :
978-1-4673-4434-0
Type :
conf
DOI :
10.1109/ICSSSM.2013.6602658
Filename :
6602658
Link To Document :
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