Title :
Integrating Network Externalities into Expectation-Confirmation Model for E-Government Services Context: A Conceptual Model
Author :
Zhang, Hui ; Xu, Xiaolin
Author_Institution :
Coll. of Public Adm., Huazhong Univ. of Sci. & Technol., Wuhan, China
Abstract :
The purpose of this paper is to develop a conceptual model for continuance usefulness of e-government services. The model uses theories from network externalities and expectation-confirmation theory. It integrates constructs of perceived number of user, which come from network externalities, into Expectation-Confirmation Model. Conclusion is in the end.
Keywords :
government data processing; information systems; conceptual model; e-government services context; expectation-confirmation model; expectation-confirmation theory; network externalities; Context modeling; Electronic commerce; Electronic countermeasures; Electronic government; Information systems;
Conference_Titel :
Internet Technology and Applications (iTAP), 2011 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-7253-6
DOI :
10.1109/ITAP.2011.6006378
