Exploring the impact of electronic business readiness on leadership capabilities in information technology governance

Author

Peterson, R.R.

Author_Institution

Instituto de Empresa, Madrid, Spain

fYear

2003

fDate

6-9 Jan. 2003

Abstract

This paper examines the task, relationship, and change orientations of e-business leadership, based on an exploratory study of 31 successfully operating e-business sites, with hypotheses developed from situational leadership theory. The results indicate that, despite different levels of e-business readiness, effective leadership is characterized by high task, high relationship, and high change-orientations. Critical e-business leadership capabilities are development and management of shared e-business vision and e-business strategy, collaborative business-IT relationships, and customer relationships. The implications for future research and practice are discussed.

Keywords

DP management; electronic commerce; information technology; IT governance; collaborative business-IT relationships; customer relationships; ebusiness leadership; electronic business readiness; information technology; leadership capabilities; situational leadership; Appropriate technology; Collaboration; Customer relationship management; Decision making; Information management; Information systems; Information technology; Process control; Qualifications; Uncertainty;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences, 2003. Proceedings of the 36th Annual Hawaii International Conference on

Print_ISBN

0-7695-1874-5

Type

conf

DOI

10.1109/HICSS.2003.1174624

Filename

1174624