Strategic technology planning for the e-commerce enabled enterprise

This paper reports on an overall methodology to develop a strategic architecture plan which can be applied to organizations. The deployment of the plan would allow for advanced implementation of technologies such as mass customization, customer relationship management systems, decision support systems and knowledge management systems. Despite advances in the development of new applications, many organizations are not able to embrace these new technologies mainly due to not having devised an appropriate plan to position themselves technologically and organizationally to incorporate these technologies. In many instances, organizations are even crippled to take advantage of the new competitive systems, because they lack the right standards and or suffering from old, mismatched and antiquated systems that they can not get rid of easily. The road map will provide organizations with specific technical requirements for the immediate needs as well as a migration path to "plug in" the component and the products the business is moving towards.