Title :
Using Personal Ontology in Evaluating Service Quality
Author :
Hung, Jeng-Shin ; Liu, Alan
Author_Institution :
Nat. Chung Cheng Univ., Chiayi
Abstract :
How to find a suitable service for a user is a challenging task. This paper introduces a method of concept categorization with the use of personal ontology to select more suitable service according to the preferences of users. In addition, a new attribute called ´reformation´ is added to evaluate service quality. Our method is to aide the evaluation process with user preferences to reflect the fact that the user difference will affect the selection of different service providers.
Keywords :
Web services; QoS; Web services; concept categorization method; personal ontology; quality of service; service quality; Availability; Delay; Feedback; History; Ontologies; Protection; Quality of service; Security; Throughput; Web pages;
Conference_Titel :
Services Computing, 2007. SCC 2007. IEEE International Conference on
Conference_Location :
Salt Lake City, UT
Print_ISBN :
0-7695-2925-9
DOI :
10.1109/SCC.2007.125
