DocumentCode
3117902
Title
Using Personal Ontology in Evaluating Service Quality
Author
Hung, Jeng-Shin ; Liu, Alan
Author_Institution
Nat. Chung Cheng Univ., Chiayi
fYear
2007
fDate
9-13 July 2007
Firstpage
332
Lastpage
339
Abstract
How to find a suitable service for a user is a challenging task. This paper introduces a method of concept categorization with the use of personal ontology to select more suitable service according to the preferences of users. In addition, a new attribute called ´reformation´ is added to evaluate service quality. Our method is to aide the evaluation process with user preferences to reflect the fact that the user difference will affect the selection of different service providers.
Keywords
Web services; QoS; Web services; concept categorization method; personal ontology; quality of service; service quality; Availability; Delay; Feedback; History; Ontologies; Protection; Quality of service; Security; Throughput; Web pages;
fLanguage
English
Publisher
ieee
Conference_Titel
Services Computing, 2007. SCC 2007. IEEE International Conference on
Conference_Location
Salt Lake City, UT
Print_ISBN
0-7695-2925-9
Type
conf
DOI
10.1109/SCC.2007.125
Filename
4278675
Link To Document