• DocumentCode
    3128756
  • Title

    Customer value evaluation model of vocational college student custom

  • Author

    Bangyun, Han

  • Author_Institution
    Int. Cooperation & Exchange Center, Rizhao Polytech., Rizhao, China
  • Volume
    2
  • fYear
    2011
  • fDate
    4-7 Aug. 2011
  • Firstpage
    78
  • Lastpage
    81
  • Abstract
    In an increasingly competitive education market, vocational college need enhance competitive power based on customer value. In order to provide theoretical guidance for enhancing vocational college competitiveness, the paper studies customer value (CV) in vocational colleges from the view of student custom. Firstly, the paper proposes theory model of customer value evaluation system. Secondly, empirical study is adopted to obtain the customer value hierarchy on vocational college evaluation system through obtaining data in three vocational colleges students of Rizhao city, which will provide operational methods and quantifiable indicators for the further development of vocational colleges.
  • Keywords
    customer services; educational institutions; vocational training; Rizhao city; competitive education market; customer value evaluation model; vocational college student custom; Business; Correlation; Educational institutions; Knowledge engineering; Loading; Training; customer value; evaluation; factor analysis; vocational college;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Uncertainty Reasoning and Knowledge Engineering (URKE), 2011 International Conference on
  • Conference_Location
    Bali
  • Print_ISBN
    978-1-4244-9985-4
  • Electronic_ISBN
    978-1-4244-9984-7
  • Type

    conf

  • DOI
    10.1109/URKE.2011.6007912
  • Filename
    6007912