Harvesting community knowledge

This paper addresses challenges system designers may face when building a community information system for a Latino community. Particularly it examines: how can social network analysis, Latino studies and computer supported cooperative work help in understanding the community´s information needs? How can the design of an interface enhance access to its networked resources? What are the challenges faced when designing a tool whose goal is to harvest community knowledge from a diasporic community? A scenario is included in order to analyze issues related to the design of community information systems, including social capital strategies for harvesting community knowledge.