Title :
Improvisational change management in the pubic sector
Author :
Nilsson, Agneta ; Josefsson, Ulrika ; Ranerup, Agneta
Author_Institution :
Viktoria Inst., Gothenburg, Sweden
Abstract :
This paper deals with the issue of how the use of a plan can improve change management when introducing groupware in the public sector, using an improvisational perspective. The research is based on an empirical study at a municipal administration investigating changes in the work situation after the implementation of groupware. When an improvisational model of change management was applied certain development possibilities of the model and it´s use appeared. Firstly, the model does not acknowledge anticipated changes that do not occur in practice. Secondly, we argue that a more active utilization of a plan enables guidance of the process. Finally, we emphasize the necessity of translating a plan into a local context.
Keywords :
groupware; management of change; change management; groupware; improvisational model; introducing groupware; pubic sector; Asset management; Collaboration; Collaborative software; Collaborative work; Cultural differences; Environmental management; Government; Information technology; Management information systems; Technology management;
Conference_Titel :
System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference on
Conference_Location :
Maui, HI, USA
Print_ISBN :
0-7695-0981-9
DOI :
10.1109/HICSS.2001.926208