Impediments to adoption of e-Learning technology in combating anti-money laundering in UAE banks

Like other organization-wide compliance regimes, anti-money laundering training is an ideal candidate for use of e-learning technologies. The post 9/11 environment and recent penalties borne by banks engaged in money laundering activities further outline the need for these technologies. This paper presents a study on how e-learning technologies are being used in UAE banks. In specific, this study isolates the factors that may have impeded the introduction of such technologies. A host of factors including innovation diffusion and organizational and environmental characteristics do not explain why certain banks have not adopted this technology for anti-money laundering training. However, e-learning readiness, the perceived complexity and organizational slack seem to be the major impediments to adoption.