Coding interaction patterns between human and receptionist robot

Intelligent robotic systems will be found in several fields of everyday life in the near future. This implies an easy handling of an interaction with service robots by naive persons. Up till now many problems in human-robot interaction do exist; one of them is the great variety of human communication and behavior. Thus system designers often cannot anticipate human behavior which leads to frustrated users. We have devised a tool to analyze and code human and robot behavior during human-robot interaction, which can serve as a first stepping stone toward recognizing, automating coding and adapting robot behavior in order to obtain successful interactions. The tool called Interaction Analysis Protocol was used in different interaction scenarios between robot and human being. In this paper we present an experiment within which the robot acts as receptionist. The analysis and coded behaviors are based on the Interaction Analysis Protocol.