Quality practice and impact of culture: A study of small and medium sized manufacturing in the South of Thailand

This paper is formulized by the research question as how small and medium-sized manufacturing are utilizing the quality systems. The research designs to cover the findings from research exploring the nature and extent of quality practices in those types of manufacturing in the South of Thailand, as case study. Factors motivating, hierarchical patterns, encountered problems and elements of quality culture are observed. Respectively, the findings are discussed based on culture analysis, which is derived from Hofstedepsilas dimensions of culture. Remarkably, this study is not to outline methodology for implementing a change. It is to ascertain the quality culture that has impact to value of people, attitudes, and behaviors; indeed those are claimed as contributing to the success of quality practice.