• DocumentCode
    31462
  • Title

    Man versus Machine or Man + Machine?

  • Author

    Cummings, Mary Missy

  • Author_Institution
    Duke Univ., Durham, NH, USA
  • Volume
    29
  • Issue
    5
  • fYear
    2014
  • fDate
    Sept.-Oct. 2014
  • Firstpage
    62
  • Lastpage
    69
  • Abstract
    Allocating roles and functions between the human and computer is critical in defining efficient and effective system architectures. However, past methodologies for balancing the roles and functionalities between humans and computers in complex systems have little connection to different types of required cognition, behaviors, or tasks, or don´t address the role of uncertainty in the environment. To augment these previous role allocation approaches, this article presents a modification to the skill, rule, and knowledge-based behavior taxonomy that includes expertise and uncertainty. Skill-based behaviors are the best candidates for automation, assuming significant sensor performance assumptions can be met, but rule and knowledge-based reasoning are better suited for human-computer collaboration. Such systems should be designed so that humans harness the raw computational and search power of computers for state-space reduction, but also allow them the latitude to apply their expertise in uncertain situations through inductive reasoning for potentially creative, out-of-the-box thinking.
  • Keywords
    human computer interaction; function allocation; human-computer collaboration; inductive reasoning; knowledge-based behavior taxonomy; knowledge-based reasoning; out-of-the-box thinking; role allocation; rule-based behavior taxonomy; rule-based reasoning; sensor performance assumptions; skill-based behavior taxonomy; skill-based behaviors; state-space reduction; system architectures; Automation; Human computer interaction; Human factors; Information processing; Man machine systems; Resource management; automation; computer-supported collaborative work; intelligent systems; interactive systems; systems analysis and design;
  • fLanguage
    English
  • Journal_Title
    Intelligent Systems, IEEE
  • Publisher
    ieee
  • ISSN
    1541-1672
  • Type

    jour

  • DOI
    10.1109/MIS.2014.87
  • Filename
    6949509