DocumentCode
31462
Title
Man versus Machine or Man + Machine?
Author
Cummings, Mary Missy
Author_Institution
Duke Univ., Durham, NH, USA
Volume
29
Issue
5
fYear
2014
fDate
Sept.-Oct. 2014
Firstpage
62
Lastpage
69
Abstract
Allocating roles and functions between the human and computer is critical in defining efficient and effective system architectures. However, past methodologies for balancing the roles and functionalities between humans and computers in complex systems have little connection to different types of required cognition, behaviors, or tasks, or don´t address the role of uncertainty in the environment. To augment these previous role allocation approaches, this article presents a modification to the skill, rule, and knowledge-based behavior taxonomy that includes expertise and uncertainty. Skill-based behaviors are the best candidates for automation, assuming significant sensor performance assumptions can be met, but rule and knowledge-based reasoning are better suited for human-computer collaboration. Such systems should be designed so that humans harness the raw computational and search power of computers for state-space reduction, but also allow them the latitude to apply their expertise in uncertain situations through inductive reasoning for potentially creative, out-of-the-box thinking.
Keywords
human computer interaction; function allocation; human-computer collaboration; inductive reasoning; knowledge-based behavior taxonomy; knowledge-based reasoning; out-of-the-box thinking; role allocation; rule-based behavior taxonomy; rule-based reasoning; sensor performance assumptions; skill-based behavior taxonomy; skill-based behaviors; state-space reduction; system architectures; Automation; Human computer interaction; Human factors; Information processing; Man machine systems; Resource management; automation; computer-supported collaborative work; intelligent systems; interactive systems; systems analysis and design;
fLanguage
English
Journal_Title
Intelligent Systems, IEEE
Publisher
ieee
ISSN
1541-1672
Type
jour
DOI
10.1109/MIS.2014.87
Filename
6949509
Link To Document