• DocumentCode
    3146467
  • Title

    A Case Study of Coherence in Workplace Instant Messaging

  • Author

    Lam, Christopher ; Mackiewicz, Jo

  • Author_Institution
    Illinois Inst. of Technol., Chicago
  • fYear
    2007
  • fDate
    1-3 Oct. 2007
  • Firstpage
    1
  • Lastpage
    6
  • Abstract
    This article presents a case study of two individuals´ workplace instant messages. More specifically, it examines the strategies for maintaining a coherent conversation present in their IM manuscripts. It then presents three strategies that the two participants used. Finally, the article presents recommendations for future work on workplace instant messaging.
  • Keywords
    computer mediated communication; electronic messaging; coherent conversation; instant messaging manuscripts; workplace instant messaging; Electronic mail; Employment; Feedback; Professional communication; coherence; instant messaging; turn-taking; workplace;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Professional Communication Conference, 2007. IPCC 2007. IEEE International
  • Conference_Location
    Seattle, WA
  • Print_ISBN
    978-1-4244-1242-6
  • Electronic_ISBN
    978-1-4244-1243-3
  • Type

    conf

  • DOI
    10.1109/IPCC.2007.4464067
  • Filename
    4464067