Title :
Deploying design for Six Sigma™ in new product development
Author :
Narayanan, Hari ; Khoh, Soo Beng
Author_Institution :
Gov. & Public Safety (G&PS), Motorola Inc., Penang Design Centre, Penang
Abstract :
An overview Six Sigmatrade and Design for Six Sigmatrade (DFSS) were presented, with the differences between the two illustrated. DFSS tools, methodology and their applications within the Motorola Penangpsilas pilot programs were presented. Critical Parameter Management (CPM) was introduced to ensure the new radio design has sufficient margin in meeting the critical voice of customer (VOC). The derivation of transfer functions using design of experiment (DOE) and response surface methodology (RSM) in optimising design parameters were discussed. Lessons learned from using the DFSS tools and methodology as applied in the pilot projects were discussed and the benefits resulted from its applications in meeting the design margins and customer requirements were presented. Lastly, the benefits and opportunities of DFSS implementation were presented, before concluded with the successful implementation of DFSS.
Keywords :
customer relationship management; design of experiments; product development; response surface methodology; six sigma (quality); critical parameter management; customer requirements; design of experiment; product development; response surface methodology; six sigma; Costs; Design engineering; Government; Lifting equipment; Product design; Product development; Product safety; Production; Quality function deployment; Radio spectrum management;
Conference_Titel :
Management of Innovation and Technology, 2008. ICMIT 2008. 4th IEEE International Conference on
Conference_Location :
Bangkok
Print_ISBN :
978-1-4244-2329-3
Electronic_ISBN :
978-1-4244-2330-9
DOI :
10.1109/ICMIT.2008.4654524