Title :
Dynamic help: automated online documentation
Author :
Young, Donovan ; Smith, Christopher G. ; Washecheck, M.G. ; Wolven, Renée ; Haines, Stanley K. ; Barge, Walter S., II
Author_Institution :
Georgia Inst. of Technol., Atlanta, GA, USA
Abstract :
Dynamic Help is an automatable, non-interactive system of context-sensitive, state-specific online user documentation. It explains currently active objects and user procedures when called. This paper presents the theory of Dynamic Help, reports an automation experiment that shows that Dynamic Help is intrinsically more efficient to provide than other forms of online documentation, reports user tests that verify Dynamic Help messages make a program usable without training, and discusses a set of developer´s tools (a Dynamic Help Generator) currently under development
Keywords :
information retrieval systems; user interfaces; Dynamic Help; Dynamic Help Generator; context-sensitive; state-specific online user documentation; user procedures; user tests; Automatic testing; Automation; Boats; Clothing; Documentation; Management training; Project management; System testing; Usability; User interfaces;
Conference_Titel :
Systems Integration, 1992. ICSI '92., Proceedings of the Second International Conference on
Conference_Location :
Morristown, NJ
Print_ISBN :
0-8186-2697-6
DOI :
10.1109/ICSI.1992.217243
