A model of factors influencing the supply chain performance

Improvement of industrial performance such as cost, lead-time, adaptability, variety and traceability is the major finality of companies. Thus, they need to collaborate and to strengthen their coordination mechanisms. Information exchange, supply chain practices and inter-organizational collaboration becomes then strategic issues: what is the nature of the information that can be shared with customers and suppliers? Which impact on the performance of a company is expectable? What is about the performance of the whole supply chain? It is essential for a company to identify the information whose exchange contributes to its performance, to control its information flows and to redefine its relationships with its partners. This study aims to release from the literature the main tendencies of collaboration practices and information exchanges leading to the performance and to propose a model of their relations.