Title :
IT outsourcing risk management at British Petroleum
Author :
Aubert, Benoit A. ; Patry, Michel ; Rivard, Suzanne ; Smith, Heather
Author_Institution :
HEC Montreal, Que., Canada
Abstract :
The paper reports the results of a study of three successive IT outsourcing contracts at British Petroleum (BP). We offer an operational definition of IT outsourcing risk and use it to assess the risk exposure associated with each contract. We then examine how the management at BP dealt with outsourcing risk. Our results show that careful and deliberate risk management can substantially attenuate the level of risk exposure, and that IT outsourcing risks can be managed.
Keywords :
British Petroleum; DP management; contracts; outsourcing; petroleum industry; risk management; BP; British Petroleum; IT outsourcing contracts; IT outsourcing risk management; risk exposure assessment; Contracts; Fuel economy; History; Information management; Information technology; Outsourcing; Petroleum; Probability distribution; Risk management; Technology management;
Conference_Titel :
System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference on
Conference_Location :
Maui, HI, USA
Print_ISBN :
0-7695-0981-9
DOI :
10.1109/HICSS.2001.927191
