Research on Performance Evaluation Based on FAHP

Author

Lu, Yanxia ; Lin, Bo ; Liu, Meng

Author_Institution

Dept. of Inf. Technol. & Bus. Manage., Neusoft Inst. of Inf., Dalian, China

Volume

1

fYear

2010

fDate

12-14 Nov. 2010

Firstpage

282

Lastpage

284

Abstract

In the field of supply chain coordination and integration, how to evaluate the performance of supply chain is more concerned. The multidimensional indicators system includes 24 indexes and is constructed here form the point of six aspects, that is, products´ competitiveness, partners´ ability, financial value, supply chain operations, customer satisfaction, and sustainable development. Finally, the supply chain performance is evaluated by the method of FAHP. The combination of quantitative and qualitative index and the application of fuzzy-number make the evaluation systems more reasonable. The indicators system is proved to be comprehensive, which has practice significance to the research of supply chain performance.

Keywords

customer satisfaction; fuzzy set theory; supply chain management; sustainable development; FAHP; customer satisfaction; financial value; fuzzy analytic hierarchy process; product competitiveness; supply chain coordination; supply chain integration; supply chain operation; sustainable development; Biological system modeling; Buildings; Customer satisfaction; Guidelines; Performance evaluation; Supply chains; FAHP; multidimensional indicators system; performance evaluation; supply chain;

fLanguage

English

Publisher

ieee

Conference_Titel

System Science, Engineering Design and Manufacturing Informatization (ICSEM), 2010 International Conference on

Conference_Location

Yichang

Print_ISBN

978-1-4244-8664-9

Type

conf

DOI

10.1109/ICSEM.2010.83

Filename

5640308