Title :
Research on Performance Evaluation Based on FAHP
Author :
Lu, Yanxia ; Lin, Bo ; Liu, Meng
Author_Institution :
Dept. of Inf. Technol. & Bus. Manage., Neusoft Inst. of Inf., Dalian, China
Abstract :
In the field of supply chain coordination and integration, how to evaluate the performance of supply chain is more concerned. The multidimensional indicators system includes 24 indexes and is constructed here form the point of six aspects, that is, products´ competitiveness, partners´ ability, financial value, supply chain operations, customer satisfaction, and sustainable development. Finally, the supply chain performance is evaluated by the method of FAHP. The combination of quantitative and qualitative index and the application of fuzzy-number make the evaluation systems more reasonable. The indicators system is proved to be comprehensive, which has practice significance to the research of supply chain performance.
Keywords :
customer satisfaction; fuzzy set theory; supply chain management; sustainable development; FAHP; customer satisfaction; financial value; fuzzy analytic hierarchy process; product competitiveness; supply chain coordination; supply chain integration; supply chain operation; sustainable development; Biological system modeling; Buildings; Customer satisfaction; Guidelines; Performance evaluation; Supply chains; FAHP; multidimensional indicators system; performance evaluation; supply chain;
Conference_Titel :
System Science, Engineering Design and Manufacturing Informatization (ICSEM), 2010 International Conference on
Conference_Location :
Yichang
Print_ISBN :
978-1-4244-8664-9
DOI :
10.1109/ICSEM.2010.83
