• DocumentCode
    3161612
  • Title

    Creating life time value for hardware systems creative maintenance and new market

  • Author

    Fukuda, Shuichi

  • Author_Institution
    Stanford Univ., Palo Alto, CA
  • fYear
    2009
  • fDate
    23-26 March 2009
  • Firstpage
    437
  • Lastpage
    442
  • Abstract
    It is discussed if we can change our maintenance to be more creative so as to satisfy our customers expectations that our hardware products would adapt better and work better or would be ldquocustomized betterrdquo in their present environments and in the present situations, we could create life time value for our hardware systems and could bring more profits in the long run than we try to increase one time values by adding more and higher functions to our systems.
  • Keywords
    computer peripheral equipment; customer satisfaction; maintenance engineering; creative customers; creative maintenance; customers expectations; hardware products; hardware systems; Computer bugs; Degradation; Hardware; Robots; Software systems; System software; USA Councils; creative customers; creative maintenance; hardware systems; life time value;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Systems Conference, 2009 3rd Annual IEEE
  • Conference_Location
    Vancouver, BC
  • Print_ISBN
    978-1-4244-3462-6
  • Electronic_ISBN
    978-1-4244-3463-3
  • Type

    conf

  • DOI
    10.1109/SYSTEMS.2009.4815842
  • Filename
    4815842