Title :
Balancing the need to expand financial service while reducing staffing levels by utilizing end-user microcomputer systems
Author :
Annis, Richard J. ; Holton, Jack W.
Author_Institution :
Coll. of St. Francis, Joliet, IL, USA
Abstract :
The authors describe how staffing levels at a major three-hospital medical center were reduced over 37% while new services such as case-mix management, micro costing and databases were implemented. It is shown how the use of microcomputer end-user systems significantly reduced staffing costs while at the same time allowing expansion and improvement of financial services
Keywords :
DP management; financial data processing; medical administrative data processing; personnel; DP management; case-mix management; end user computing; end-user microcomputer systems; financial service; medical ADP; medical center; micro costing; personnel; staffing levels; Costs; Environmental management; Financial management; Hospitals; Innovation management; Medical diagnostic imaging; Medical services; Microcomputers; Monitoring; Profitability;
Conference_Titel :
System Sciences, 1989. Vol.IV: Emerging Technologies and Applications Track, Proceedings of the Twenty-Second Annual Hawaii International Conference on
Conference_Location :
Kailua-Kona, HI
Print_ISBN :
0-8186-1914-7
DOI :
10.1109/HICSS.1989.48165
