Usability analysis and visualization of Web 2.0 applications

Nowadays companies and home users use Web sites offering services ranging from Web sites up to complex Web applications. Often the ergonomics of these applications remains unconsidered and they turn out to be hard to use. In order to examine the usability from within the Web applications, information about the usage of the application is collected. The techniques that have been used in the past for Web 1.0 are no longer adequate. Ajax programs (Web 2.0) are more flexible and require other techniques. This paper shows techniques for collection, analysis, processing and visualization of data for Web 2.0 applications.