DocumentCode
3166535
Title
Notice of Retraction
An empirical study of generalized service product design and production from the perspective of interface management
Author
Guixing Lv ; Guangqin Li
Author_Institution
Dept. of Econ. & Manage., Weifang Univ., Weifang, China
fYear
2011
fDate
8-10 Aug. 2011
Firstpage
97
Lastpage
100
Abstract
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Carefully designing service products is the foundation to improve the functional quality and the technical quality of service. Through the analysis of the generalized service product model, the paper finds the underlying dynamic process of service production, analyzing and constructing service production and marketing model based on the service production model of generalized service products from the perspective of interface management, and empirically explaining the service production and marketing model by using the investigation data of consumer cognitive and consumer behavior.
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
Carefully designing service products is the foundation to improve the functional quality and the technical quality of service. Through the analysis of the generalized service product model, the paper finds the underlying dynamic process of service production, analyzing and constructing service production and marketing model based on the service production model of generalized service products from the perspective of interface management, and empirically explaining the service production and marketing model by using the investigation data of consumer cognitive and consumer behavior.
Keywords
consumer behaviour; product design; quality of service; service industries; consumer behavior; consumer cognitive behavior; functional quality; generalized service product design; interface management; marketing model; service product production; service production; technical quality of service; Analytical models; Companies; Drugs; Industries; Personnel; Production; generalized service products; interface management; service production and marketing model;
fLanguage
English
Publisher
ieee
Conference_Titel
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location
Dengleng
Print_ISBN
978-1-4577-0535-9
Type
conf
DOI
10.1109/AIMSEC.2011.6010220
Filename
6010220
Link To Document