DocumentCode :
3167848
Title :
Mechanism of the impact of online social network on enterprise e-business model
Author :
Tu, Yan ; Sun, Baowen
Author_Institution :
Inf. Sch., Central Univ. of Finance & Econ., Beijing, China
fYear :
2011
fDate :
8-10 Aug. 2011
Firstpage :
431
Lastpage :
434
Abstract :
Enterprises have become increasingly dependent on online social network to carry out beneficial e-business model and achieve better performance. This paper aims to explain and demonstrate how an online social network environment where enterprise cooperative behaviors and interaction structures coevolve influence enterprise business model. By constructing components model of enterprise business model based on the customer relationship management, infrastructure management, financial model, and product/service and analyzing characteristics differences between online social network and traditional social network, the mechanism of the impact of online social network on enterprises´ e-business model is shown. The results indicate that the effective enterprises relationship structure in the online social network can promote enterprises to improve their competitive advantage and enhance organizational performance.
Keywords :
Internet; corporate modelling; customer relationship management; electronic commerce; financial management; organisational aspects; social networking (online); customer relationship management; e-business model; enterprise business model; enterprise cooperative behavior; financial model; infrastructure management; interaction structures; online social network; organizational performance; Analytical models; Business; Economics; Finance; Presses; Social network services; Sun; Co-evolution; E-business Model; Mechanism of the Impact; Online Social Network;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location :
Deng Leng
Print_ISBN :
978-1-4577-0535-9
Type :
conf
DOI :
10.1109/AIMSEC.2011.6010288
Filename :
6010288
Link To Document :
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