Title :
The influence factors of Electronic Bill Presentment and Payment—A case study of mobile phone bill
Author :
Huang, Yi-Chin ; Tsay, Wu-Der ; Huang, Chin-Hui ; Lin, Yi-Hsiung ; Lai, Mei-Chiao
Author_Institution :
Bus. Adm., Kaohsiung Appl. Sci. Univ., Kaohsiung, Taiwan
Abstract :
The purpose of this study was to apply the extended Technology Acceptance Model (TAM) model to identify the factors influencing Electronic Bill Presentment and Payment (EBPP) from the consumers´ viewpoint, and to investigate the impact of each extended TAM element on EBPP in Taiwan. Data were collected from questionnaire; the questions of questionnaire were drawn from the extended Technology Acceptance Model (TAM), focused on identifying the elements of TAM and their relationship to EBPP. The collected data were analyzed through Structural Equation Model (SEM) statistic method.
Keywords :
electronic money; statistical analysis; EBPP; TAM; Taiwan; electronic bill presentment and payment; structural equation model statistic method; technology acceptance model; Business; Information systems; Information technology; Internet; Mathematical model; Mobile communication; Silicon; Electronic Bill Presentment and Payment (EBPP); Structural Equation Model (SEM); TAM (Technology Acceptance Model);
Conference_Titel :
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location :
Deng Leng
Print_ISBN :
978-1-4577-0535-9
DOI :
10.1109/AIMSEC.2011.6010351
