• DocumentCode
    3171408
  • Title

    An empirical study of users´ continued usage of social networking service website

  • Author

    Jiang, Xiao ; Du, Rong ; Ai, Shi Zhong

  • Author_Institution
    Sch. of Econ. & Manage., Xidian Univ., Xi´´an, China
  • fYear
    2011
  • fDate
    8-10 Aug. 2011
  • Firstpage
    105
  • Lastpage
    108
  • Abstract
    On the basis of extant literature, we built a conceptual model of the relationship among Perceived Quality, Perceived Value, Satisfaction, Sense of Belonging and Usage, and proposed some hypotheses about the influencing factors of continued system usage in SNS. To test the hypotheses, we designed a questionnaire, and conducted a survey in Xidian University. We used SPSS13.0 to analyze the collected data. We found that continued system usage is influenced by Perceived value, Satisfaction, Sense of Belonging. Besides, Perceived Value, Satisfaction is influenced by Perceived Quality.
  • Keywords
    social networking (online); statistical analysis; SNS; SPSS13.0; Web site; continued system usage; perceived quality; perceived value; satisfaction; sense of belonging; social networking service; Communities; Correlation; Educational institutions; Information systems; Internet; Reliability; Web sites; Continued Usage; Social Networking Service (SNS); Users;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
  • Conference_Location
    Deng Leng
  • Print_ISBN
    978-1-4577-0535-9
  • Type

    conf

  • DOI
    10.1109/AIMSEC.2011.6010454
  • Filename
    6010454