Title :
An empirical study of users´ continued usage of social networking service website
Author :
Jiang, Xiao ; Du, Rong ; Ai, Shi Zhong
Author_Institution :
Sch. of Econ. & Manage., Xidian Univ., Xi´´an, China
Abstract :
On the basis of extant literature, we built a conceptual model of the relationship among Perceived Quality, Perceived Value, Satisfaction, Sense of Belonging and Usage, and proposed some hypotheses about the influencing factors of continued system usage in SNS. To test the hypotheses, we designed a questionnaire, and conducted a survey in Xidian University. We used SPSS13.0 to analyze the collected data. We found that continued system usage is influenced by Perceived value, Satisfaction, Sense of Belonging. Besides, Perceived Value, Satisfaction is influenced by Perceived Quality.
Keywords :
social networking (online); statistical analysis; SNS; SPSS13.0; Web site; continued system usage; perceived quality; perceived value; satisfaction; sense of belonging; social networking service; Communities; Correlation; Educational institutions; Information systems; Internet; Reliability; Web sites; Continued Usage; Social Networking Service (SNS); Users;
Conference_Titel :
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location :
Deng Leng
Print_ISBN :
978-1-4577-0535-9
DOI :
10.1109/AIMSEC.2011.6010454