DocumentCode
3171408
Title
An empirical study of users´ continued usage of social networking service website
Author
Jiang, Xiao ; Du, Rong ; Ai, Shi Zhong
Author_Institution
Sch. of Econ. & Manage., Xidian Univ., Xi´´an, China
fYear
2011
fDate
8-10 Aug. 2011
Firstpage
105
Lastpage
108
Abstract
On the basis of extant literature, we built a conceptual model of the relationship among Perceived Quality, Perceived Value, Satisfaction, Sense of Belonging and Usage, and proposed some hypotheses about the influencing factors of continued system usage in SNS. To test the hypotheses, we designed a questionnaire, and conducted a survey in Xidian University. We used SPSS13.0 to analyze the collected data. We found that continued system usage is influenced by Perceived value, Satisfaction, Sense of Belonging. Besides, Perceived Value, Satisfaction is influenced by Perceived Quality.
Keywords
social networking (online); statistical analysis; SNS; SPSS13.0; Web site; continued system usage; perceived quality; perceived value; satisfaction; sense of belonging; social networking service; Communities; Correlation; Educational institutions; Information systems; Internet; Reliability; Web sites; Continued Usage; Social Networking Service (SNS); Users;
fLanguage
English
Publisher
ieee
Conference_Titel
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location
Deng Leng
Print_ISBN
978-1-4577-0535-9
Type
conf
DOI
10.1109/AIMSEC.2011.6010454
Filename
6010454
Link To Document