Research on evaluation of enterprise knowledge capability based on grey and fuzzy evaluation

Author

Wang, Lei ; Li, Woyuan

Author_Institution

Sch. of Econ. & Manage., Northeast Agric. Univ., Harbin, China

fYear

2011

fDate

8-10 Aug. 2011

Firstpage

1386

Lastpage

1389

Abstract

There are issues preventing effective assessment of an enterprise´s knowledge capability. To resolve them, the nature of enterprise knowledge capability was analyzed and the standard evaluation index system was designed. Grey and fuzzy assessment for evaluating enterprise knowledge capability was established and it was verified by an empirical case. Three main assessment dimensions were proposed, namely fundamental resource capability, operating knowledge capability and knowledge mechanism. An evaluation system involving 14 indexes was designed. These were the foundations for the evaluation model based on grey and fuzzy evaluation model. Grey and fuzzy evaluation model can not only determine the comprehensive level of enterprise´s knowledge capability, but also show advantage and difference of enterprise´s knowledge capability from different dimension.

Keywords

fuzzy set theory; grey systems; knowledge management; performance evaluation; enterprise knowledge capability evaluation; fuzzy assessment; fuzzy evaluation model; grey assessment; grey evaluation model; standard evaluation index system; Buildings; Economics; Educational institutions; Indexes; Organizations; Roads; Technological innovation; evaluation index; grey evaluation assessment; grey theory; knowledge capability;

fLanguage

English

Publisher

ieee

Conference_Titel

Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on

Conference_Location

Deng Leng

Print_ISBN

978-1-4577-0535-9

Type

conf

DOI

10.1109/AIMSEC.2011.6010550

Filename

6010550