DocumentCode
3179993
Title
Optimization of the online order process for small and medium enterprises
Author
Shi, Jianbin ; Qu, Lili
Author_Institution
Bus. Coll., Guangxi Univ. for Nat., Nanning, China
fYear
2011
fDate
8-10 Aug. 2011
Firstpage
3151
Lastpage
3155
Abstract
This paper analyze the influence factors of online transactions for small and medium enterprises, raised two order processing modes of process and half process in online transactions. Adoption of business process reengineering, customer relationship management and supply chain management theory to analyze the online order process optimization and in accordance with the existing order process gives an optimization.
Keywords
business process re-engineering; customer relationship management; optimisation; small-to-medium enterprises; supply chain management; business process reengineering; customer relationship management; online order process optimization; online transaction; small and medium enterprises; supply chain management theory; Companies; Educational institutions; Helium; Marketing and sales; Optimization; Supply chains; online transaction; order; process optimization; small and medium enterprises;
fLanguage
English
Publisher
ieee
Conference_Titel
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location
Deng Leng
Print_ISBN
978-1-4577-0535-9
Type
conf
DOI
10.1109/AIMSEC.2011.6010912
Filename
6010912
Link To Document