Title :
How e-servicescapes influnce consumers´ purchase intentions
Author :
Mu, Lin ; Zheng, Qiuying ; Cao, Hua Rui ; Cao, Haiying
Author_Institution :
Bus. Inst., Tianjin Univ. of Finance & Econ., Tianjin, China
Abstract :
The 21st century is the information age, along with the development of network technology and e-commerce, online shopping gradually replacing the traditional mode of shopping and become a new channel. How to stand out in many sites, how to attract online consumers to produce buying behavior? All these requirements need the e-marketing support. Thus, social traditional and material marketing model is undergoing many profound changes. Network marketing has become an important marketing way. Among them, the perfect for network servicescapes is the first step in network marketing. This paper introduces the concept of e-servicescapes, analysis the impact of e-servicescapes on online consumers´ purchase intentions, building the framework and finally providing marketing suggestions for the network marketing staffs.
Keywords :
Internet; consumer behaviour; electronic commerce; purchasing; retail data processing; buying behavior; consumer purchase intention; e-commerce; e-marketing; e-servicescapes; information age; material marketing model; network marketing; network servicescapes; network technology; online consumer; online shopping; social traditional marketing model; Business; Economics; Educational institutions; Finance; Internet; Materials; Mathematical model; E-servicescapes; Purchase Intentions; Trust;
Conference_Titel :
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location :
Deng Leng
Print_ISBN :
978-1-4577-0535-9
DOI :
10.1109/AIMSEC.2011.6010956