Crafting a TQM-oriented software development lifecycle: program experience

Author

Shah, Sudhir ; Sutton, James

Author_Institution

Lockheed Aeronaut. Syst. Co., Marietta, GA, USA

fYear

1992

fDate

18-22 May 1992

Firstpage

643

Abstract

Discusses practical ways to implement essential principles of TQM (total quality management) within four perspectives: people, quality, mission, and environment. The TQM approach described was developed and implemented at Lockheed Aeronautical Systems Company (LASC) on a very successful medium-scale software-development project: the Ground Processing System Software Update Project (GPSSUP). It is noted that GPSSUP has outperformed previous LASC software development projects according to all major criteria: quality, reliability, profitability, productivity, building personnel capabilities and motivation, schedule performance, and increasing the company technology base. This performance improved as the program progressed, due to a deepening incorporation of TQM via continuous process improvement and a reuse life cycle

Keywords

quality control; software quality; software reliability; GPSSUP; Ground Processing System Software Update Project; LASC; Lockheed Aeronautical Systems Company; TQM-oriented software development lifecycle; medium-scale software-development project; motivation; productivity; profitability; quality; reliability; reuse life cycle; schedule performance; total quality management; Aerospace industry; Global Positioning System; Manufacturing industries; Personnel; Productivity; Programming; Quality management; Software measurement; System software; Total quality management;

fLanguage

English

Publisher

ieee

Conference_Titel

Aerospace and Electronics Conference, 1992. NAECON 1992., Proceedings of the IEEE 1992 National

Conference_Location

Dayton, OH

Print_ISBN

0-7803-0652-X

Type

conf

DOI

10.1109/NAECON.1992.220554

Filename

220554