DocumentCode
318789
Title
Service Management - the Drive for Re-Engineering
Author
Willetts, Keith
Author_Institution
BT
Volume
1
fYear
1994
fDate
14-17 Feb 1994
Firstpage
24
Lastpage
35
Keywords
Acceleration; Communication industry; Computer network management; Computer networks; Corporate acquisitions; Costs; Customer service; Drives; Globalization; Monopoly;
fLanguage
English
Publisher
ieee
Conference_Titel
Network Operations and Management Symposium, 1994. Symposium Record., 1994 IEEE
Print_ISBN
0-7803-1811-0
Type
conf
DOI
10.1109/NOMS.1994.643223
Filename
643223
Link To Document