Title :
The research on the service features of men´s wear retailing website in China
Author_Institution :
Protective Clothing Res. Center, Donghua Univ., Shanghai, China
Abstract :
As an emerging retailing channel, Internet has gained more and more attentions of fashion retailing company all over the world in recent years. Some men´s wear retailing website relied on the superiority of online retailing to create high quota achievement. However, the service variation method of clothing retailing website, which is the essential process, hasn´t a standard evaluation criteria yet. This paper analyzed the development situation and carried out the conclusions from the aspects as follows: 1) 36 features of website service were concluded, which have some inherent characteristic correlation; 2) After analyzing the 36 features, we simplified them into the following seven factors: faster browsing factor, logistics tracking factor, after sale protection factor, the text information factor, the real experience factor, diversity factor and fast shopping factor.
Keywords :
Internet; Web sites; clothing; logistics data processing; retail data processing; Chinese men wear retailing Web site; Internet; after-sale protection factor; browsing factor; clothing retailing Web site; diversity factor; fashion retailing company; logistics tracking factor; online retailing; service variation method; text information factor; Clothing; Color; Credit cards; Internet; Logistics; Marketing and sales; Navigation; e-marketing; men´s wear; retailing website; service features;
Conference_Titel :
Artificial Intelligence, Management Science and Electronic Commerce (AIMSEC), 2011 2nd International Conference on
Conference_Location :
Deng Leng
Print_ISBN :
978-1-4577-0535-9
DOI :
10.1109/AIMSEC.2011.6011444