Title :
Culturally Influenced Risk Exposure: A New Approach to Tackle Risks in Offshore Outsourcing
Author :
Ramingwong, Sakgasit ; Ramingwong, Lachana
Author_Institution :
Dept. of Comput. Eng., Chiang Mai Univ., Chiang Mai, Thailand
Abstract :
Culture is arguably perceived as the most influential risk factor in offshore outsourcing of software projects. Yet, due to its intangible characteristics, quantifying and systematizing this factor seems to be impracticable. This paper proposes a new approach to enhance risk assessment process by involving culture in the calculation. The results from this new approach suggest a better evaluation of risk which leads to more appropriate planning and mitigation.
Keywords :
DP industry; cultural aspects; outsourcing; project management; risk management; software management; culturally influenced risk exposure; influential risk factor; intangible characteristics; mitigation; offshore outsourcing; planning; risk assessment process; risk evaluation; software projects; Complexity theory; Cultural differences; Global communication; Outsourcing; Risk management; Software; USA Councils;
Conference_Titel :
Information Science and Applications (ICISA), 2011 International Conference on
Conference_Location :
Jeju Island
Print_ISBN :
978-1-4244-9222-0
Electronic_ISBN :
978-1-4244-9223-7
DOI :
10.1109/ICISA.2011.5772319
