Title : 
Strategic and Competitive Information Systems
         
        
            Author : 
Clemens, E.K. ; Weber, Bruce W.
         
        
            Author_Institution : 
The Wharton School, University of Pennsylvania
         
        
        
        
        
        
        
            Keywords : 
Banking; Costs; Decision making; Information management; Information systems; Information technology; Insurance; Management information systems; Pricing; Telephony;
         
        
        
        
            Conference_Titel : 
System Sciences, 1997, Proceedings of the Thirtieth Hawaii International Conference on
         
        
        
            Print_ISBN : 
0-8186-7743-0
         
        
        
            DOI : 
10.1109/HICSS.1997.661601