Design and implementation of the Telecom Interface between CRM and SFS system based on SOA

This paper introduces basic concept and decisive characteristic of SOA. Then direct against the concrete business of Telecom Interface between CRM and SFS System, we put forward the design and implementation, and give the corresponding algorithms and procedures, and discuss the message hub and information communications algorithm implementation. Practice has proved that, the project which based on SOA design strategy has reduced the development cycle of applications, made code portability and reusable capacity improved, greatly reduced the workload of system maintenance, and improved the system´s performance.