Title :
Research on the Management Model of Unexpected Public Crisis in the Perspective of Knowledge
Author :
Li, Zhihong ; Li, Minxia
Author_Institution :
Sch. of Bus. Adm., South China Univ. of Technol., Guangzhou
Abstract :
Unexpected public crisis management is a comprehensive inspection of administration level for government in special situation. In this paper, we discuss on how to deal with unexpected public crisis based on five stages of its lifecycle in the perspective of knowledge management. A "three layers" management model framework is proposed, in the purpose of providing government with new management thinking to deal with unexpected public crisis efficiently.
Keywords :
knowledge management; public administration; administration level; government; knowledge management; public crisis management; Accidents; Crisis management; Decision making; Government; Inspection; Knowledge acquisition; Knowledge management; Oceans; Terrorism; Tsunami; Knowledge management system; Knowledge sharing; Management model; Public crisis; Unexpected crisis;
Conference_Titel :
Intelligent Computation Technology and Automation (ICICTA), 2008 International Conference on
Conference_Location :
Hunan
Print_ISBN :
978-0-7695-3357-5
DOI :
10.1109/ICICTA.2008.64
