Documentation accountability: Approval to archiving

Knowledge management systems (KMSs) are a mature information technology often used to accumulate policies and procedures in an accessible framework. However, the usefulness of a KMS depends on its capabilities and the users: a KMS is only useful if it contains a certain quantity and quality of information. A good KMS can increase information quantity by making documentation processes faster and can increase information quality by ensuring accountability throughout the testing process. This paper illustrates how the KMS, JARIS, can streamline each test phase, from approval to archiving, by reducing paper documentation and increasing information accountability and accessibility.