Title :
VoiceXML-Applications for E-Commerce and E-Learning
Author :
Reusch, Peter J A ; Stoll, Bastian ; Studnik, Daniel
Author_Institution :
Univ. of Appl. Sci. FH, Dortmund
Abstract :
VoiceXML is a language of the W3C to create voice-user interfaces, particularly for the telephone. It uses speech recognition and touchtone (DTMF keypad) for input, and pre-recorded audio and text-to-speech synthesis (TTS) for output. The text-to-speech synthesis feature of advanced VoiceXML tools like WebSphere opens new perspectives for e-commerce and e-learning. We are no longer restricted to prerecorded audio but can bring any text to the ear of the user - a user that could be visually impaired and needs a voice channel to communicate - or a user who can read but who prefers to listen. Real-time VoiceXML-applications have been implemented by the authors to support e-commerce (selection of commodities from catalogues) and user guides for mobile phones. The applications are prototypes for various areas. New contributions to e-learning are considered.
Keywords :
XML; computer aided instruction; electronic commerce; speech recognition; speech synthesis; speech-based user interfaces; W3C; WebSphere; e-commerce; e-learning; real-time VoiceXML; speech recognition; text-to-speech synthesis; touchtone; voice channel; voice-user interfaces; Computer interfaces; Conferences; Data acquisition; Electronic commerce; Electronic learning; Frequency; Speech recognition; Speech synthesis; Telephony; XML; VoiceXML; e-commerce; e-learning; speech recognition and speech synthesis;
Conference_Titel :
Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, 2005. IDAACS 2005. IEEE
Conference_Location :
Sofia
Print_ISBN :
0-7803-9445-3
Electronic_ISBN :
0-7803-9446-1
DOI :
10.1109/IDAACS.2005.283077
