Into the future: a brief analysis of quality systems of the next century

Author

Osborne, James

Author_Institution

NorthWest 9000, Newberg, OR

fYear

1995

fDate

10-12 Oct 1995

Firstpage

323

Lastpage

330

Abstract

New dynamics in corporate thinking are reshaping the way we work. Corporations are becoming meaner and leaner in an effort to stay ahead of the competition. The need to maintain high quality standards will greatly increase since a quality problem anywhere along the path could lead to serious delays and cost overruns. There are three critical factors that will determine the success or failure of a company´s quality program. They are: the structure and manning of the quality organisation; the availability of critical quality data and analysis; and the development of a recognisable quality standard such as ISO-9000. The author discusses these factors with reference to total quality management regarding the last point

Keywords

ISO standards; management; quality control; ISO-9000; corporate thinking; critical quality data availability; quality organisation manning; quality organisation structure; quality program; quality standard; quality systems analysis; total quality management; Companies; Data analysis; Employment; Inspection; Manufacturing; Planning; Quality management; Subcontracting; Teleworking; Writing;

fLanguage

English

Publisher

ieee

Conference_Titel

Northcon 95. I EEE Technical Applications Conference and Workshops Northcon95

Conference_Location

Portland, OR

Print_ISBN

0-7803-2639-3

Type

conf

DOI

10.1109/NORTHC.1995.485090

Filename

485090