An e-Framework to Optimize Public Administration Services

eSciences were long seen as a viable mean to achieve a better interaction between citizens and governments. In this paper we present an eframework designed to improve the communication between the citizens or businesses and the public administration. Using this framework, based on eservices, governments can offer online services to its citizens as well as the possibility to interact with various public govern-level services, without the need to directly interact with the involved institutions. An example of such an electronic service would be the possibility to open a business using a single browser. We present the architecture as well as technical details for the implementation of such a framework. We also present a pilot application designed to orchestrate the workflow for opening a business in the Romanian market. Such a solution is based on state-of-the-art technologies such as InfoPath, SharePoint, BizTalk, and Web services.